What will be covered?

• Preparing yourself and the environment
• Interview strategies and special types of interviews
• The introductions – putting the interviewee at ease
• Prepared questions & notes – when and how to use them
• The difficult interviewee
• Do’s and Don’ts of interviewing

Who should attend?

This course is ideal for anyone:

• Who holds staff interviews
• Involved in recruitment
• Who carries out appraisals

Outcome and benefits

• Improved recruitment outcomes
• More constructive appraisals
• Clearer information from staff
• Feel better prepared and more in control
• More productive questioning

Course materials (included)

Delegates receive courseware to refer to throughout the course and as a refresher following the course

Pre-requisites

There are no pre-requisites for this programme.

Further courses that may be of interest:

• Time Management
• Performance Management: Understanding Appraisal
• Motivating to Perform