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Business Writing: Style, Language and Punctuation

Price: £69 + VAT
Duration: 2 Hours

To enable delegates to communicate accurately, briefly and clearly in writing.

What will be covered?

  • Easy guidelines to writing understandable English for effective communication
  • Use of the appropriate tone and words for customer satisfaction
  • Simple guidelines for good punctuation and grammar

Who should attend?

This course is ideal for:

  • Those who wish to improve or refresh their business writing standards and style

Outcome and benefits

  • Improved communication with colleagues and customers
  • Improved quality of business correspondence

Course materials (included)

Delegates will receive a hand-book which can be used both as a reference and to further develop their learning. This hand-book was developed by six of the biggest financial organisations to improve their customer correspondence


There are no pre-requisites for this programme.