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Business Writing: Preparation, Planning & Structure

Price: £69 + VAT
Duration: 2 Hours

To enable delegates to communicate more effectively in writing.

What will be covered?

  • Overcoming the barriers to written communication
  • Compile and arrange material to ensure it achieves the objective
  • Structure letters to meet expectations
  • Help the reader follow the content

Who should attend?

This course is ideal for:

  • Those who wish to improve or refresh their business writing techniques

Outcome and benefits

  • Improved communication with colleagues and customers
  • Be able to plan and assemble the content before writing
  • Be able to establish basic structuring and rules for business writing
  • Improved quality of business correspondence

Course materials (included)

Delegates will receive a hand-book which can be used both as a reference and to further develop their learning. This hand-book was developed by six of the biggest financial organisations to improve their customer correspondence


There are no pre-requisites for this programme.