Course: Feedback: the essentials for getting it right
When done in the right way and with the right intentions, feedback is the pathway to great performance. To improve performance staff need to know how they are doing; this must be delivered carefully and frequently.
What will be covered?
- Fundamentals of communication
- Barriers to communication and overcoming them
- Non-verbal communication
- Understanding the importance of feedback
- How to give and receive feedback
Who should attend?
This course is ideal for:
- Those who would like to improve their communication skills
- Those who would like to improve their working relationships
- Those seeking a refresher to get out of bad habits
Outcome and benefits
- Become more self-aware
- Improve communication style and approach
- Helping others feel valued
- Improve performance
Course materials (included)
Delegates receive courseware to refer to throughout the course and as a refresher following the course
Pre-requisites
There are no pre-requisites for this programme.
Further courses that may be of interest:
