For best print result please use 'Print Course Details' button located at the bottom of the page.

Challenging Conversations: How to deal with them

Price: £150 + VAT
Duration: 5.5 Hours

This session will show you how to prepare for challenging or crucial conversations, how to manage and control the workplace discussion process and how to ensure that you are talking to employees in as productive a way as possible.

What will be covered?

  • What are “difficult conversations”?
  • Facing the problem
  • Preparation and planning
  • Building your skills
  • The process

Who should attend?

This course is ideal for:

  • Team Leaders & managers at all levels
  • Coaches
  • Trainers

Outcome and benefits

  • Delegates will improve their confidence and enhance their knowledge and skills for reducing stress, taking action and tackling challenging conversations head on.

Course materials (included)

Delegates receive courseware to refer to throughout the course and as a refresher following the course


There are no pre-requisites for this programme.